Charles Scott Salon & Spa

06/25/08

Excellent Massages by Karey Campbell

by listen2urheart at Citysearch

I have never felt sooo relaxed! This was the most amazing massage I have ever had. I am a massage junkie and have had many different massages. But, Karey was able to diminish my longstanding headache completely by working throughout my neck and shoulder areas. Her technique was similar to those of physical therapists I have been to for treatments. The spa is soothing, and Karey also used hot packs on my tight muscles. Her experience & knowledge was impressive. Also, the cost was very reasonable. I highly recommend Karey for an exceptional & thorough massage!

• Pros: relaxing atmosphere
• Cons: none

10/25/07

Great brow wax, rude front desk

by kkwelch98 at Citysearch

The brow waxes are great! perfectly arched brows every time.

The front desk is, however, not the best. They act put out by having to check you in or check you out. They are usually on the phone and I have to wait to check in or pay. I'm never greeted with a smile or a friendly hello. Also, usually when I call I am put on hold.

05/22/07

Best Salon and Spa around the Cleveland area!!! Excellent customer service and hands on pampering!!!!

by cvocaire at Citysearch

I have been going to Charles Scott Salon and Spa for the past 10 years. Every time I am there I am greeted promptly and I have received the very best service!!! Their salon and spa have been fabulous to me and all my friends that go there. The owner Chaz has always made a point to say "Hello!" and go out of his way to make sure my experience is awesome. He is truly a owner that cares about his clients!!

Thanks Chaz for everything!!!

• Pros: Everyone does their job well and you feel welcome. They are appreciative of your business!!!
• Cons: None