The Westin New York at Times Square

Message from The Westin New York at Times Square

Distinctive Digs with modern amenities & heavenly beds.

Times Square Location
Heavenly Beds and Bath
Best rates. Guaranteed!

Located right in the middle of Times Square, the award-winning Westin New York at Times Square is New York City's newest achievement of form and function, of architecture and art. A 45-story tower, split by a soaring beam of light, beckons visitors to take part in the excitement of New York City. You can enjoy the rejuvenating energy of the 'city that never sleeps', then retreat to the relaxation and comfort of Westin.

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Editorial Review for The Westin New York at Times Square – by Melissa Stampley

In Short
With programs designed for both business travelers and families, this property takes service seriously. Business travelers can take advantage of guest office rooms stocked with phone, fax and printer. For families, a kids' club provides coloring books, bath toys and a phone line dedicated to bedtime stories. All visitors are treated to signature Heavenly Beds with pillow-top mattresses, cushy down blankets and crisp white sheets ranging in thread count from 180 to 250.

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Insider Tips

The Extras

Shula's, the hotel's mahogany-walled restaurant, offers a basic steak menu, and Miami Dolphins paraphernalia salutes its proprietor, former NFL coach Don Shula.

When to Go

Check the website for up-to-date package deals. The Sunday night spa package includes a $100 credit toward spa treatments and retail products, along with free use of the fitness center.

User Reviews for The Westin New York at Times Square

Pretty good, few complaints

11/12/2007 Posted by 11222

I stayed one night here, and overall was happy with my experience. First, it is pricey, but no more than other NYC 4 star hotels. It was a little odd that the lobby was not on the first level, but no big deal. The staff upon check-in was very friendly and warm. The room was very nice, spacious (again, for a NYC hotel room), the bed was super comfy, very nice flat screen TV. THe bathroom was the worst part. It was clean and nice looking, but the sink area was the tiniest I've ever seen. There was just enough "counter space" for the soap dish and one glass. A woman who has to put on makeup in this bathroom is outta luck! I loved the room-darkening shades, kept it nice and dark in the morning. The front desk doesn't answer the phones at times, getting extra towels was a challenge. And in the room, we could hear the other doors slamming shut down the hall, as well as the elevator bell. Great location for shows and transportation. Always cabs outside. Super pricey restaurant and bar ($14 vodka soda) but all with beautiful decor.

Pros: comfy bed, location, beautiful, friendly

Cons: pricey, SMALL sink/shelf area (nonexistant!) in the bathroom, loud, unreliable service

A little less then expected from a Westin Hotel

03/18/2007 Posted by nhtravlrs

The overall experience was a little less then expected from a Westin. The location in Times Square was convenient (although, beware if you want a good view), the service was good, nothing to expand upon though. The rooms were quite large, the bathroom had all the needed amenities )and I must admit beautiful slate tile) and was also rather roomy. The window seat is a nice touch however BEWARE of the super paper thin walls! We were a party of 4 (older adults) who retired at approximately 1130pm (early for NYC), we were settling in with our evening tea and watching the end of the 11 o'clock news when we received a knock on the door. The Hotel Attendant was a bit apprehensive and felt uncomfortable for having to tell us the room next door had complained because of the noise. Noise? Are you kidding? He apologized and even stated that he had listened for a few minutes before knocking and did not hear anything that would cause someone to complain however he had to notify us. Also, If you use the internet be certain to review your bill. We were there one night and were charged for 4 internet 24 hour services. They did correct the bill immediately and were apologetic. Overall, a good experience just a bit disappointing for such a nice hotel chain.

Pros: Large room with nice oversized bathroom

Cons: Paper thin walls, bill errors