Mentor >Women's Clothing > Expressions Bridal & Formal
8925 Mentor Ave, Mentor, OH | Directions 4406041.675304 -81.320534
Mon, Wed, 11am - 7pm; Tue, Thu, noon - 8pm; Fri, Sat, 10am - 5pm; Sun, closed
This place is AWFUL! – I went there because I fell in love with a red wedding dress (Da Vinci 8220), and I made the two-hour drive there knowing what I wanted. I ordered the dress in a size 14. They told me that a size 16 was several inches too big for me and that a 14 was just about a half an inch too small, but a 14 would probably be fine and would be much, much cheaper to alter than to take in a 16. So, I believed them. Almost 7 months later, the dress comes in. I go to try it on, and I had even LOST about 10 lbs., and the dress was drastically too small. They told me that there was no way they could send the dress back, but that their seamstress would take out the zipper and make everything okay. Red fabric and all. They told me to come back in October and have the bustle put in and the laces put in.
I called there yesterday at noon and left a message asking when my appointment was for today on their voicemail because they NEVER answer the phone. They NEVER called me back. I go there right when they open today (and I was about ten or fifteen minutes late because of terrible weather), and they call ME when I
Excellent sevice and selection of dresses – We were looking for a prom dress for our daughter and just moved to Ohio so we had to rely on the internet to find places that had prom dresses. We found Expressions Bridal on line and was a little reluctant to drive over an hour but we were running out of options. When we arrived at the store we were greeted immediately and were shown many dresses. The staff was very friendly and helpful. I would recommend this store to everyone. We shopped 19 stores (8 hours of driving) and by far had the best experience here. Thank you very much!
Great Experience! – I visited 4 other bridal salons before visiting Expressions. I was getting discouraged because I had tried on between 30-40 dresses and hadn't found anything I loved. On a whim, I made an appointment at Expressions. I worked with June and Melissa who were both very helpful and patient. They let me pull dresses and also pulled a few for me, which was a good idea because I ended up falling love with one that they pulled that I would not have picked for my self. When it turned out to be out of my price range, they gave me the opportunity to buy the sample gown for 50% off! I was very excited and glad that the search was over! I recommend every bride to be make a stop at Expressions, you never know when you will find "THE" dress! ALso, if you purchase your dress from Expressions you get a discount on accessories and shoes. Great deals for brides on a budegt. Thanks Expressions!
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