Great place held back by inflexibility and condescension..
The charming atmosphere of the outdoor dining area couldn't bear the weight of the limited and inflexible menu served by a staff that made me feel as if I'd never had brunch outside of a chain restaurant.
Lucky's Cafe reminded me of places I've been in Maine with casual picnic tables in the midst of a garden. Our server started out charming and witty, but things took a turn when I wanted to order a dish called the Shipwreck without bacon. She asked the manager and the answer was "no". I then asked if I could have a side of scrambled eggs with an order of pancakes. Again the answer was "no" and the excuse was the small kitchen didn't allow them the luxury of substitutions. What I asked was for the kitchen to omit an item not substitute. Also, what breakfast place refuses to make a side of scrambled eggs?!
My brunch companions thought the food was OK, but overpriced. The blueberry smoothies were exceptionally good, but not worth it at $5.95 each.
I doubt I'll return to Lucky's when there are so many other great breakfast places nearby (Grumpie's, West Side Market Cafe) where side orders are commonplace and the service is better.
The below reviews really hit the nail on the head with the problems at Lucky's. We had many of the same experiences.
The 30 minute wait for a table wasn't bad, but the hour waiting for food after ordering was ridiculous. We were also given the teaspoonful of ketchup and the menu never mentioned that my breakfast burritos would be covered in sauce filled with nutmeg. Yuck.
The other food we ordered was good and very fresh. Also it was nice to have the espresso bar available as part of our meal, but the waiter was insistent upon called "iced coffee" by some other name they use and even went so far as to be accusatory when another waitress brought over the wrong drinks.
Other than the one waiter, the rest of the staff were friendly and courteous but there are really a lot of better places for brunch in Cleveland.
Good Food but "Over Priced"!. I had Biscuits & Gravy tasted good but not great and well Over Priced at $12.95 and my wife had the griddle cakes and that was Great! but that too was Over Priced at $12.95!! So breakfast for two with two coffees and Tip was $35.00!!! OUCH!
A real gem, ruined by an inflexible kitchen!.
A friend and I decided to have Sunday brunch at Lucky?s. It was our first visit and I very much wanted to find my new favorite weekend breakfast spot. Boy, was I let down!
The restaurant itself is cozy and, even on a Sunday morning, was bustling with locals. Beside the restaurant is a beautiful garden with flowers and fresh vegetables ? the garden is where we chose to eat.
I ordered the ?Shipwreck? (like a casserole of hash browns, eggs, vegetables, bacon, and cheddar cheese) WITHOUT hash browns. However, when our food came my shipwreck had hash browns mixed into it to the point that they were impossible to pick out. When I brought this mistake to our waiter?s attention, he responded: ?oh, they don?t do special requests.? I feel that at the beginning of the process, when I placed my order, was the time to tell me this. Not after our table's food arrived. I told this to the waiter who checked with the kitchen to see if they would make an exception ? they refused.
Lucky?s is not a horrible place to eat. My friend enjoyed her homemade biscuits and gravy quite a bit and, again, the garden really is a wonderful place to sit and have a meal. I suggest that you look at their menu online (luckyscafe dot com) before visiting. There you will see some creative and unique dishes. If any of them look good to you EXACTLY as they are written, give Lucky?s a go. But if your satisfaction or health depends on a even a simple removal from what is printed on the menu go someplace else!
Tremont has an eclectic selection to please any foodie. My friend and I will skip Lucky?s and try another Tremont brunch stop next time we?re in the area.
TERRIBLE EXPERIENCE. There was a very long line with no organization of where people were supposed to stand. The service was apathetic at best. The breakfast was very expensive for what we got, especially considering the "affordable" rating. I cannot have dairy (severe lactose intolerance) and when I asked for the omelette without cheese (not a substitution or something complicated) they told me there were no substitutions or special orders, even for food allergies. I was told I could eat the pancakes or tofu sautee (which I don't eat), so I ordered the pancakes, and they were covered in whipped cream (a milk product). Additionally, my boyfriend is severely allergic to gluten, and so he was told he could only have the tofu "canoe- wreck." Even this was touching a pile of toast (has gluten) and for him even if things are touching they can often set him off. When he asked for ketchup, he was literally given a bowl with less than a tablespoon of ketchup in it. Everything was unhealthy- my boyfriend's toast was drenched in butter, my pancakes were soaked in honey, caramel, whipped cream and syrup, and in the end, there was no warning on the website or the menu that there were no substitutions removals. The excuse we were given was the it was a small kitchen and they were busy. I have worked in several restaurants with even smaller kitchens, were just as busy, and it was never a problem to eliminate something as easy as cheese in an omelette. Considering our breakfast was $35, and we didn't enjoy any of it (because we couldn't eat it) it was an overall incredibly disappointing experience.
Best Brunch in Cleveland. The chef serves big flavors and big portions of common dishes with a twist. Most offerings are made from local produce, meats, and dairy. Favorite breakfast and brunch items are the Shipwreck ( eggs, potatoes, vegetables, cheese, very big and tasty), the breakfast burrito (including a spicy mole-like sauce made in house), and the specialty waffles. They're serving lunch items now (salads, sandwiches, great mac and cheese). Brunch is an event on Saturdays and Sundays with seating outside during nice weather. This is where Cleveland's chefs take their families for brunch!
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