Decadent cheesecakes and classic American cuisine makes this a popular chain..
Faux-rustic finishes and colorful light fixtures abound at this almost always crowded chain. The thick-as-a-book menu features Americanized versions of worldly cuisines--Mexican, Vietnamese, Italian, Thai--but succeeds best with American classics. Burgers are a good choice, especially the ""Roadside Sliders,"" mini burgers served as appetizers. The myriad cheesecakes are over-the-top in concept and decadence. You'll leave full, with leftovers.
More than just cheesecake.
Depending on where you sit, the atmosphere can be fairly private to noisy. The hues and fixtures create a lush feel, almost to the point of decadence.
We've eaten here at least 10 times, with only one negative incident. Having waited ~40 minutes for our meal, my husband got his Cajun Jambalaya Pasta, which was horridly overcooked; obvious even at a glance. After informing the server, the dish was replaced within 10 minutes with profuse apologies by the server and manager. I'm enamored with the Bang-Bang Chicken and Shrimp, so it is the only dish I've ordered here.
The cheesecakes are fabulous, especially the Kahlua. Portions are more than adequate for the price.
If you don't want to wait, avoid coming at standard dinner hours. Outside of that, we have always been seated immediately.
Gorgeous!. This was my first experience at The Cheesecake Factory after hearing lots about it, not sure what to expect. HUGE menu, excellent food, a little pricey but something for everyone. We were seated immediately. Portion sizes were adequate. Only had water - the alcoholic beverages were quite spendy.
All Hype, Very Expensive.
The restaurant policy is no reservations. We waited over TWO HOURS to be seated. There was no where to sit while waiting. Most of us stood the entire time. Simply ridiculous.
We finally got to our table, and the waitress was wonderful. She took our orders promptly and helped make suggestions for the undecided. I was particularly suprised to find diet food on the menu. I had the grilled mahi-mahi, rice and broccoli. One of the members of our party complained that the food wasn't hot, and they made her an entirely new plate of food. I was impressed.
Then it was check time. My check was somewhat reasonable compared to the others. My one alcoholic beverage and my entree came to $35. Most of the others had 1-2 alcoholic drinks, entree and a piece of cheesecake and spent close to $60-$70. That was too much for one person.
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