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alyssa55

Joined 2 years ago

Great Hotel BUT.... It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

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MgmFan2011

Joined 3 years ago

Well organized. It's clean, well organized, it has everything a business traveler needs.

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Said1inamillion

Joined 3 years ago

I am staying here!!. We checked in early with out a problem. I am a Platnum Priority Club member with Holiday INN and stay nearly 50 nights a year. It is somewhat dated yes but the service made it worth the trip. Every request we had was met with an attitude that I have not even seen in Four Seasons Hotels I have paid three times as much for. The guy at the desk, Brendan really made sure we were staisified I saw him all over the hotel. Every time he remembered my name and even got to know about me. The new concierege lounge is great, I enjoyed a free upgrade to the club floor and couldnt beleive that they usually only charged 20 dollars for the upgrade. Everyone on here complains about parking too 18 dollars really? Its downtown. Every time I stay in Cleveland I am staying here.

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Lakersalltheway

Joined 3 years ago

Fantastic. Our stay at this hotel was fantastic and really added to out 'music road trip'. This hotel is a great location for all sighst as well as being within walking distance of lively local bars, theatres and nightlife.

The hotel itself is also a nice place to sit and have a drink. The standards throughout were of a high stasndard and the room was really spacious and well equipped.

In particu;lar the helpfulnes and humor of Mr Campbell at reception was memorable and added to our stay and memories.

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Luckysevens707

Joined 2 years ago

Didn't have any issues. I'm not sure what all the negative reviews are about - we didn't have any issues with our stay. It was perfectly lovely. We booked through Priceline and got a great deal ($60/night). The front desk staff were helpful and kind (they took a snapshot for us, and helped us by making dinner reservations and showing us a book with various menus). The elevators were fine. Our room on the 19th floor was up-to-date, with a comfy king-sized bed and updated bathroom. See my pics. Mirrors on the closet door, iron and ironing board, hair dryer. HBO was available. There is a business center on the lobby level where we were able to print our boarding passes. We had a view of the Cleveland Browns Stadium, Rock and Roll Hall of Fame (the main purpose of our trip), and Lake Erie from our room. The air conditioning was off for the season, and the air in our room was a bit "still." When I asked, they promptly brought a fan up to the room for us. For our purposes, the hotel was ideally situated. We walked the few blocks to the Hall of Fame. We were also able to walk to the 6th Street area, where there were several fun restaurant/bars (we had dinner at the Metro, which was nice and not exorbitantly priced). We took the train in from the airport, which was very easy to do, and cost $2.25/person. The only downside with that is that we got off at Tower City, where there are more than a few folks panhandling and milling about. We took a cab (about $4 including tip) from Tower City to our hotel when we arrived in the evening, but walked it during the day when we returned to Tower City to catch the train to head back to the airport.

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BettyBoop7852

Joined 3 years ago

Absolutely perfect. Wow this place is absolutely perfect! The room we had was great, large comfortable bed, clean, warm everything and more. The room had all the perfect amenities, clean and spacious bathroom. The staff was so helpful and very charming!!

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Offers upscale accommodations with modern amenities in the heart of downtown Cleveland; guest rooms feature dataport connection, on-demand movies and more.