overall, TERRIBLE SERVICE.
I took my mother for a haircut at great clips in Avon, Ohio. It is the worst haircut she has ever had. She had asked for a simple pixie cut. The service was horrendous! . When I voiced my concern and how dissatisfied I was our stylist was not even apologetic. I realize once you start cutting there's not much you can do with a bad cut but to keep cutting but he wasn't even remotely remorseful, he just kept saying he understood and kept cutting. What's worse, the manager was cutting at the next station, knew we were not satisfied yet never acknowledged. The service was so bad, I will never return to a Great Clips.
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