Medina >> Chase -Medina Buehlers
3626 Medina Rd, Medina, OH | Directions 4425641.134494 -81.816741
Mon. - Fri. 8:30am - 6pm;Sat. 8:30am - 2pm;Sun. CLOSED
EXTREMELY DISAPPOINTING! – SOME OF THE EMPLOYEES AT THIS BRANCH DOESN'T HAVE ANY KIND OF SERVICE SKILLS. THEY NEED TO BE TRAINED IN AN EXTENSIVE COURSE OF SERVICE 101.
MY AREA OF EXPERTISE IS PRECISELY HOSPITALITY INDUSTRY AND BELIEVE ME, THESE "SO CALLED GUEST SERVICE ASSISTANTS" WILL NOT LAST A MINUTE IN THE SERVICE INDUSTRY. I TRULY ENCOURAGE CHASE MGMT. TO REVIEW EVERY SINGLE EMPLOYEE AT THIS BRANCH WITH CAUTION AND DETAIL.
NOWADAYS, WHAT MAKES THE DIFFERENCE IS THE WAY YOU TREAT OTHERS AND YOUR LEVEL OF EMPATHY TOWARD YOUR CLIENTS. I MUST SAY THAT DUE TO THE LACK OF TREATMENT, I CLOSED MY ACCOUNT THE SAME DAY THEY TREATED MY LIKE SOME KIND OF ALLIEN, EVEN THOUGH A FEW WEEKS LATER I WAS GOING TO TRANSFER ALL OF MY ASSETS TO CHASE BANK.
VERY DISAPPOINTED ON CHASE!
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