4371 Pearl Road, Cleveland, OH | Directions 4410941.436237 -81.707973
Monday - Thursday: 9a - 8p
Friday: 9a - 6p
Saturday: 9a - 5p
Sunday: Call for appointment
Neighborhoods: Old Brooklyn
I had a great time picking out my car with Juan he was very helpful and had all the answers, i will be sending the rest of my friends and family to autos direct online… really is the best deal around…..!
They are very helpful and will work until you are happy. It took a while to get approved, but the finance department worked hard to get it done. The vehicles are nice and for the price, you will not find another car lot as cheap as Auto Direct Online. They prefer appointments so they can work with you and not managed 10 customers needing help. You can not go wrong checking them out before you shop anywhere else.
At this point I'm just lucky my family and I are still alive. I just took a car I just bought from Autos Direct four days ago to Pinnacle Auto Repair in Lyndhurst. The mechanic took a look under the hood and said the engine had caught on FIRE!!! The issue that likely caused it HAS NOT been corrected, so it could have started on fire at any point as we were driving it. It has a front exhaust manifold problem, fuel line leaking, antifreeze leaking and a broken crossover pipe. THIS DEALERSHIP WATCHED ME PUT MY KIDS IN A DEATH TRAP AND DIDN'T EVEN THINK TWICE! SHAME ON THEM! I don't know how they sleep at night. They should be shut down! My sales rep, BILL RUSSO, says he has kids, and yet he let me drive away with my children in this immensely hazardous vehicle. What has this world come to?
We looked at several dealerships in Stark county and in the Cleveland area, (N. Olmstead, Beachwood) Sales personnel were pushy, arrogant and quite frankly, acted like they had better things to do. Frank was just the opposite. Frank not only offered a handshake but was eager to help he was extremely knowledgeable about different vehicles, acted quickly to get different vehicles out that met the "criteria" and details we were looking for as well as the layout of different vehicles. The knowledge and expertise that Frank showed made me wonder if he was a salesman or a technician, since the salesmen we had met before Frank really didn't know much about their product. We liked the layout of the place. It was nice not to have to trod all over the place to look at what we wanted to see. That alone was a big plus. I would venture to say that all in all, the experience was different and refreshing, no pushy salesmen, no wondering around a giant parking lot looking for different vehicles what more could you ask for? Yes, some of the prices are over the car-fax report but everyone needs to make a living, but, the experience of not having a pushy salesman made it possible to make a comfortable decision that we feel good about. We didn't get to spend as much time with Sean. Sean did the paperwork quickly got us on our way, he was able to explain what to expect and what to look for.
Dealer was helpful and fair. We purchased and are happy with the vehicle.
I bought this car on my road trip. Five days, no problem at all. And the price is very reasonable. I have a great purchase experience.
I had purchased my vehicle from Autos Direct Online was very impressed with the level of service that I received. The rep's name was Jeff Payne. I have recommend them to customers of mine when they are ready to make a purchase.
I will be honest, buying mostly online felt risky, but at the end, it was worth it. I received a quality vehicle with about $2,000 savings over comparable vehicles in my area. I was able to buy a extended warranty with that savings and felt very satisfied with the deal.
The only problems I had were not directly caused by the dealership. Buying a vehicle in Ohio has it quirks. Ohio takes quite a long time to process the title work needed to license in my state. They did fudge the purchase date (unsure if that was intentional or not) so it didn't cause a penalty when licensed. They also included the extended warranty price on the purchase price on the Title, which caused an extra $75 in sales tax in my state.
Overall, it was a pleasure working with Julie, and I will look at the inventory of this dealership the next time I need to purchase a vehicle.
Frank went out of his way to re-paint the front and rear bumper on the car. He had everything ready when we arrived. We purchased a 2004 Honda Accord EX. Overall we had a good experience but there were a few things that I wish he would have told us before we came. Other than these couple disappointments we were happy with the service we received.
I moved to Ohio after graduating college and was in the market for my first car. After looking online, I decided to make an appointment at Autos Direct Online. They had a few different cars that I was interested in, all of which were at the lowest prices I could find. I test drove a 2008 Cadillac STS and immediately fell in love. Dan McIntyre made the purchasing process an absolute breeze! I drove the car off the lot that day. I would recommend to anyone!
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