Carrie Cerino's Ristorante and Party Center

Doesn't Recommend

John D.

Joined 2 years ago

Never never never. Went there for Thanksgiving buffet and it smelled awful. The service was horrible. Our waitress spent more time running her mouth with patrons then serving food. The ham and beef were okay but the turkey was bad. They said they had three desert choices. We all ordered the cheesecake then the waitress came back to tell us they didn't have cheesecake which left two choices. We all ordered the pumpkin pie. Huge mistake. It was like baby crap none of us could eat it. Each piece had a dab of whip cream the size of a milk dud on it. My wife called to complain about how bad it was so they sent us a gift certificate for $25. My wife and I just went tonight and again the service was terrible. I ordered the Veal Parmigiana and it was nasty. The breading was saturated in oil. Never ever ever again.

Doesn't Recommend

amastadonna

Joined 2 years ago

Restaurant*com coupons. Carrie Cerrino's - North Royalton, Ohio

We will never go back to this restaurant again!!!!

We went there for dinner and to hear the band (as we have on an average of 6 times a year) for years.

We had with us the promotion discount coupon from Restaurant*com. Our coupon was for 25 dollars on a minimum purchase of $50.00. Our Bill $70.00 ($84.00 with tip)



They have a clause in the Restaurant*com coupon that will not allow more that one couple at a table to use the coupon.



Of course it's in the small print.....



How does it make sense?

If a restaurant will allow you to use the coupon with two people and take up a table of four, but not if you fill up the table with people (in our case 6 people)???



Who's marketing genius is this?????



Why would you do a promotion and create a negative experience by telling the customer they can't use the coupon??



Especially if they were helping you by not taking up a single table to do it?????



The owners son, argued with us for 15 minutes in a loud exchange of voices. Then when embarrassed that someone would point out how ridiculous this technicality was, he, "like a little kid", yelled oh, forget the bill.



We never wanted a free meal....all we wanted was what was offered!!! $25.00 off on a bill over $50.00



We paid the entire bill!!



Never, never, never, will we encourage the people we brought (or anyone else) to go to Carrie Cerrino's again!

Someone needs to teach this guy (that obviously has no marketing training and inherited the business from mommy & daddy) the definition of marketing!!!!!



We love the Restaurant*com coupons and will use them in other restaurants. Where, by the way, we have NEVER had a problem with redeeming them (even with this ridiculous "bate and witch" maneuver)!!



I'm sure these dishonest people will continue this practice of "YOU DIDN'T READ THE FINE PRINT"!!!



Sorry, we had to vent!

People should know what kind of people run this place!

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chelseaari

Joined 2 years ago

Very Fun and Delicious. So I spent the day doing a few things and thought I'd write reviews

After the eyeglasses fiasco I thought we'd get some lunch. It was so good I need to tell others. Its like momma is back there making meatballs.Add the super service, short wait and a nice ciante it changed my day,

I'll be back for a dinner date.

Recommends

buckeyeweb01

Joined 3 years ago

Best Restarant in Royalton!. Good food, and always nice service.

Recommends

cupcake77777

Joined 5 years ago

THE BEST Italian in Cleveland. I have been to Carrie Cerino's about fifteen times over the past six years, and the food, service, and ambiance is second to none every time. Consistent. Delicious. Just about everything is homemade, and it is worth every penny. Every server has been welcoming, knowledgeable, and timely. When it comes to the food, it is always hard to choose because everything is so tasty. Carrie's is so good that I hope to get married in Cleveland someday for the sole fact that I want my reception there.

Recommends

jaretwoman

Joined 7 years ago

Simply Wonderful!!!. My husband and I went here for our anniversary. The food was spectacular, the portions were huge and the service was amazing! They even gave us a card and little cake for our celebratrion at no extra charge! This was our first time going there and we loved it!!! I can't say enough good words about this place! Try the white sauce!!!

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goinsomewhere

Joined 10 years ago

Great Experience. This is a great restaurant to get a consistently unique dining experience. There is as much uniqness in the food as there is the building. I've had 2 dinners & both were excellent food, service and overall experience. Try the stuffed mushrooms!

Recommends

cshearer

Joined 11 years ago

Wonderfully romantic. My husband and I have celebrated many an occasion at this fine restaurant. We enjoy the quiet atmosphere and its beautiful surroundings. The food is excellent.

Recommends

Jake_378

Joined 11 years ago

Mama's white sauce. No matter what you order be sure and get a side of pasta with the white sauce, it is super. Been going there 20+ years always a treat. Nice selection of wine.

Recommends

goldsun

Joined 11 years ago

scruptious. If you want top of the line in quality, this is the place to go. All pasta is made on the premisis. As is the italian bread, many of their salad dressings and the dessert tray is second to none. Also, made in their on-location bakery.

My personnel recommendations are: Veal La Tosca, Veal Parm, Broiled Scallops, Broiled Scrod, Broiled Scampi, Twin Lobster Tails and Filet. This is based on my personnel taste. The selection is huge. Do not be afraid to try anything on the menu. Customer service is their main priority. If you are not pleased with any portion of your meal, let the server know and they will make it right without a hassel.