Art from Fred's Appliance was right on time, was courteous and professional and did a great job. He explained exactly what the problem was and addressed it very quickly. I would not hesitate a second to use Fred's again.
Fred's Appliance was a pleasure to work with. They were able to give me an appointment time the very next day. They were right on time and got the job done promptly. The serviceman went out of his way to help me and even gave me some safety tips. I will continue using Fred's Appliance for all of my future needs.
Fred's Appliance was right on time with their estimate of their service appointment. I even received an automated call saying the serviceman was finishing up and was on his way. I received an email the day before showing a picture of our serviceman, Brian. He was pleasant and finished the repair quickly. I highly recommend Fred's Appliance.
Tim G. is was here at 0800 just as
promised. Very prompt!
He was a wealth of information and informed up of the following:
He told us exactly what we needed to do to 'clean' the brushed stainless steel (which isn't true stainless steel, it only looks that way).
It seems you need a 'softscrub' and a soft cloth to get the 'rust' (that's what it looks like) off the front of the appliance.
Buyer beware when you buy a 'brushed stainless steel' appliance. It most probably isn't true stainless (stainless doesn't rust nor will a magnet adhere to it).
Tim also informed of to replace the plastic water hose feeding the appliance with copper as the 'heat' from the appliance will eventually rot the plastic hose and you will come home to a kitchen floor full of water. We didn't know that either.
Thanks for all the info, Tim G.!
Luke is kind and courteous - as well as right on time. He knew to check the date on the warranty - because the date that it was installed is the date that the expiration is based on - not the date that you purchased it...so, it was under warranty!
Greg from Fred's appliance replaced the heating element in our GE dish washer under the GE recall program last week. He was friendly and courteous and did a good job. The dish washer works very well.
Luke was exceptional. Freds Appliance does the Job and does it correct the first time.
Tim did a great job fixing my washer. Very prompt and polite.
Very satisfied with Fred's Appliance. Serviced our washing machine. Prompt, professional, friendly, knowledgeable. Would use them again.
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