06/16/09

complaint response from valuedcust by company

by company

Color Brite Awning Company does high quality work at affordable prices and has thousands of satisfied customers over the 29 years of being in business. This customer lacks both the integrity and the intelligence to realize that sometimes it takes a little longer than expected to do high quality work. Color Brite Awning Company bent over backwards for this customer as we would do for any of our customers, unfortunately it still wasn't enough for them. After all avenues of trying to please them were exuasted it became clear to Color Brite Awning Company that this is one of those customers that just can't be pleased no matter how hard you try and actually gets enjoyment out of making it as difficult as possible for any company doing work for them as is evident from their slanderous review.

09/17/08

DO NOT USE THIS COMPANY!!!!!

by valuedcust

This company has the worst customer service skills. They make you feel extremely unimportant and have nothing but excuses. They will give you the run around after you agree to work with them. DO NOT USE THIS COMPANY! They do not return phone calls when you call them. This is one of the worst experiences I have ever had.

• Pros: NO PROs- this company is terrible.
• Cons: Poor customer service, not timely, does not return phone calls.