12309 Mayfield Rd, Cleveland, OH | Directions 44106-199041.508953 -81.596976
24 Hour Access Monday-Sunday
FIVE STAR Bread, Good Food, Pretty Lace, Romantic Garden – Great food, true Italian. Could not stop eating the wonderful bread that the waiter said was made locally in the neighborhood. Ask the waiter what his favorites are and order one of those. Worked for me!
Garden outside is flowery and romantic. Loved the old-fashioned parlour -look inside with the the lace-decorated tables and old-style polished walnut bar..
Reasonably priced, with prompt, polite service. Definitely part of Little Italy in atmosphere and style.
See the older 4- and 5-star reviews, as they are STILL true..(I do not understand the recent series of spiteful and malicious ones as that is not what we experienced. Some old bad employees who were fired for chit-chatting instead of waiting on customers?? They are no longer there.)
I hope this is not authentic italian food! – All you hear about is "little italy" on the food network and by word of mouth. We went to Guarino's. nice on the ouside. We walked inand OH MY GOD!! We were in a time wrp back to 1930!! It had the ambiance of a Funeral Parlor. The chairs were Old and ricketey and didn't even match each other. All four of our chairs were different. The table cloths(doileys) were old and thread bare and stained. Eveyone was so close together, you may as well just set up a long table and sit everyone on both sides next to each other. It was actually scary in there!! Now to the OVER PRICED non-authentoc food. If this is whjat italians eat it's no wonder theyr'e always in a killing mood. My wife had the overpriced chicken picata. ONE small chicken breast (14.99) that was under cooked. It stuck to the plate causing the breading to fall off. Which the breading was flour and all you copuld taste was raw flour when you ate it. I had the ossobucco. It WAS NOT fresh. It was and terribly tasted like it was reheated. Do not waste your time even going to eat there. I guess my plans for vacationing in Italy are cancelled. Cause if this is how the food tastes there, Iwill be on a diet the whole time I will be there.
I applaude the large corporations for running the little guy out of business. At least they care about the quality of food and the care of their customers. AND their prices are cheaper too with alot more food. In short , you get everything you deserve!!
S Good service and food, odd experience – I recently went to Guarino's late one afternoon for a quick lunch by myself. I sat at the bar, which was a big mistake. The food was great and the bartender was a sweet young lady that appeared well-educated and mature-- I appreciated the company. However, I wish I had sat in the back. Never in my entire life have I seen such mistreatment of employees. It went past yelling or scolding. It was the degrading tone and plain cruelty that made me so uncomfortable, I hurried my meal. Very uncomfortable experience. Obviously family-owned.
Extremely Bad Experience – My family and I went to dinner at Guarino's on Sunday May 23, 2010. We had a party of 10. I called to make reserations two weeks prior. When we arrived, the hostess seated us outside. I asked if they had something inside. She said no, they had a couple of big parties. Usually when you make reservations, they ask if outside is okay. They give you the choice. Strike one. The drinks were delivered. There was visable grease floating on top of the iced tea and soda. We sent one back, but we should have sent 4 drinks back. After an hour and 25 minutes (more than 45 minutes with empty drinks) we asked if they forgot about us. The server said he would send the manager over. We asked for refills, (they never offered refills the whole meal)and it took more than 10 minutes to get more soft drinks. The manager came over and asked if there was a problem. I stated yes, ... we have been here almost an hour and a half and haven't been served salads yet. She said "Are you mad?" I said yes we have children with us who will only be good for so long. The salads came out and the entrees were delivered while we were eating our salads. The food was horrible. My chicken tasted like it had been prepared hours prior and sat under the heat lamps. The portions were small and way overpriced for what was served. My son ordered veal parm with angel hair pasta. He received chicken parm with penne. The check was delivered. Nothing was taken off for the horrible food or service. I typically tip upwards of 30% but i wish they could have received what was deserved which is nothing. They added gratuity to the check since there were 8 people. The never offered to comp anything or give free desserts. It was an extremely bad experience. I wll never be back andwill share my experience with many people. My husband, who usually doesn't get too upset with things, has filed a complaint with the Better Business
food was fair-priced too high – went to this restaurant 20 years ago and hated the food. this was the first time back because it was the only place open for Sunday lunch. manicotti is not always available and it was tasty here, but overpriced for pasta shells with cheese filling! the reason I won't go back is because they had the nerve to automatically add 18% tip for a party of 3! tipping is the customer's choice-not the restaurant's. if they want to be sure their servers make money they should pay them more. at their prices, I'm sure they have the money. they certainly don't spend any on redecorating!
kraft-tastic spaghetti sauce – dark and musty smelling interior, extremely slow service, detached and seemingly angered teenage waiters, unclean restrooms, and such a ridiculously "italian-american" menu of things I could make at home that I was in disbelief that people were paying king's wages for this kind of food. why would you eat here when there are easily 15 other great restaurants on the same street?
great risotto, osso bucco, bread and wine – Returned this year-- same great ossobucco and risotto. Charming decor that won't be like the hard and boring plastic you see in so many places. Ask for Suzi or Erik to wait on you. The owner's daughter Rachel chooses great wine-- ask what she likes and order that.
From our visit last year--Went there because my son likes their lasagne, red merlot wine, and local bread.. He recommended their specialties, so I tried the osso bucco (gourmet veal shank). It was a melt-in-your mouth, flavorful delight cooked to perfection. The risotto rice that came with it was creamy and had the right amount of cheese. Agreed with son that bread and merlot were great. Sampled his lasagna, but I prefer the osso bucco, reminded me of the best of my mom's Sunday farm cooking. We had a reservation; service was prompt and attentive. Our waitress (Suzy?) was cheerful and professional. Other waiters glanced at our table when they went by to see if all was OK (it was!). Love Little Italy-- Guarino's, Presti's and Mama Santa's are the three of the seven I've tried there that I would visit again. Family recipes are often used, so what pleases one person may not please the next. I recommend buying at least one specialty and sharing at the table so everyone gets something they like.
HUGE MISTAKES – Worst dining experience I've had in a long time!! Food was still frozen and salad was wilted and brown. The service was horrific! No one came to our table for a half hour because the hostess never assigned us a server and that is what our server told us when they finally got there. The whole time we were there all we heard was the person I assume was the manager screaming at the employees. When it came time for dessert they were out of everything and it was way over priced!! Would not recomend to anyone!!
Classy and Laid-back with Great Food – Guarino's easily offers the most enjoyable dinning experience in Cleveland's historic Little Italy district. The entire neighborhood bustles with Northeast Ohio's culinary inquisitive and a family friendly atmosphere that is reminiscent. The area is something more Mediterranean than Mid-western, but Guarino's stands out. The restaurant offers moderately priced meals that taste comparable to the district's most pricey affairs. The service is top-notch, helpful and personable. The shrimp special offers succulent bacon wrapped shrimp that is only dwarfed by their spectacular calamari. The Chicken and Eggplant Parmesan are rich and flavorful but do not compare to the Veal. The restaurant also offers the Veal as well as the chicken in Scallopini and Franchise styles. The Steak and Feta salad offers a lighter fair and a creative change from the mostly traditional Italian menu. Guarino's is an all around great choice for anyone looking for a welcoming atmosphere, great food or both.
Hotel Concierge Was Right! – After reading the reviews online I asked the hotel for a recommendation. They know thier city! Guarino's food was great! The service was good and friendly and I left full and happy! I will be in Cleveland for a few months and with the help of the Comcierge at the Intercontinental Hotel, I have found my spot.
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