Skala, Alison, Dvm - Gateway Animal Clinic

05/21/09

Dr. McClain Rocks! Receptionists were awful!

by Jenny83 at Citysearch

I brought my cat to Gateway for a 4 paw declaw and Dr. McClain did a wonderful job. However when I went to pick my cat up the next day the receptionists said she had to stay an extra night because she had a 4 paw declaw. I told them I was told to pick my cat up today. They were very argumentative with me. They even made me sign a waiver saying my cat was lying in her own urine and feces crying in pain and I took her against her advice. When I got my cat she was totally fine! She was running around at home and not in any pain. They lied to me. If it weren’t for the wonderful Dr. McClain I would have had a nightmarish experience there.

• Pros: Dr. McClain
• Cons: Receptionists

03/23/09

The pharmacist lies

by ThomasR at Citysearch

Carol, the pharmacist, told me they would not sell me heart worm preventative medicine for my dogs unless I got them tested for heartworm. My sister goes there for her 2 dogs and affirmed this was false, not necessary to get them tested if you continue on the medicine. When I called back, another receptionist also confirmed that although it was recommended it was not a necessity. Isn't this a bit arm twisting to spend even more money?

• Pros: operations are inexpensive
• Cons: pharmacist lies

11/02/08

Worth the wait

by shelleynshaggy at Citysearch

I love Gateway Animal Clinic. I never wait for a specific Doctor - they are all friendly and good with my animals. You do have to wait - but the upside is you don't need an appointment. I have 3 cats and sometimes on "vet day" I have trouble cornering all 3 to bring them. Here I don't have to worry about an appointment. Just make sure you plan to wait - call ahead and they will let you know how busy they are. Dr Abbey even remembered my parent's dog and his story even though she was not the last one to work with him. I have never had a bad experience there and have been taking my animals there for at least 10 years. I would never take my four legged children to a Dr. I would not see myself - I trust all of the doctors there! We drive over 1/2 hour to go to Gateway. AND there prices are more reasonable then most vets, which is a big plus if you have multiple pets like I do!

• Pros: Very friendly, no appointment needed
• Cons: Waiting

08/14/08

Shorty's Recovery

by MelanieKirkseyShortysMom at Citysearch

I want to thank Dr. Brian for all he has done for Shorty & his family. It has been twelve weeks since my Beagle had a hernia surgery. It would be helpful if Gateway put on the website a place where we might have any questions for any of the doctors, I have some questions and concerns about Shorty's recovery please contact me. Thanks for saving Shorty's life. Melanie Kirksey

07/28/08

Great Place to take your pets

by Nichol122171 at Citysearch

The vets are great no matter which one you get. Sometimes you have to wait, expecially on the weekends but the prices are great, the vets will take time to confer with you about your pet and the staff are very pleasant. And its clean! Sure the place smells like animals, but not animal poo!

My cats are 10 & 12 and when I go there, the vets remember their names before they remember mine :O) I have even taken in an injured stray and they nursed him to health and found him a home..you can't get better than that!

• Pros: Care of your pet, Friendly staff, clean facility, Great prices
• Cons: None really, if you have to wait awhile, you get to play with the other animals :O)