Mallorca

What happened to Big Tony? Mallorca is going down the drain now!. I'm sorry but I'm a huge lover of Spanish and Portugese food. When Big Tony was running the show at Mallorca, that was the place to be, the place to dine and be seen. You were treated like a king and no request was out of reach. The food was to die for. I don't know where Tony went but if he's managing another restaurant I'd like to find out because ever since he left Mallorca, it's gone down the drain. This Suzy guy is a joke who is managing now. The food is not the same and I feel sorry for their loyal waiters who have been there for year still giving quality service because this new joke for a manager they have running the show is nothing but an egotistical fat uneducated loser. I'm sorry but there is something to be said about a knowledgeable manager like Tony who knows the customer is always right and and an uneducated manager like this new Suzy guy who has no class and has no concern at all for it's clientele that spend the big money there. After my last visit there, I will never return. Did they take away the great chef when Tony left or what? If anyone knows where Tony went with that great chef please post. Thank you and don't visit Mallorca you'll be disappointed. I would recommend either Blue Point or Johnny's Downtown if you're in the warehouse area for now.…

Poor Managment at Mallorca. My family and I, along with many friends have dined at Mallorca for years because of their quality food and great service and attention to detail. It seems they have changed managers since the beginning of this year and things just aren't the same. No wonder it's not as packed as it used to be the last couple of years.

The food has been coming out cold and tasteless. We feel rushed for no reason with no one waiting to be seated. After complaining to there new, bald headed idiot of a manager they brought on this year, all he had to say was I'm sorry but we're breaking in some new servers. Are you kidding me? He didn't offer to fix the problem or anything he just blamed it on someone else. This never would have happened when there other manager Tony was there.

Another thing was there "well known" paella. It's just not the same it's like there's no love and no flavor for this special dish. They are killing this place. So sad because it really used to be something special.

We absolutely will not dine there again until they bring Tony the manager back or at least until they get rid of this useless fat balding idiot of what they call a manager. What a joke and destruction of such a fine restaurant.…

Never more. I went to MALLORCA with 6 friends from NYC visiting me here on Cleveland, The service was ok! But after we set down We asked for SANGRIA and it was horrible, tasty more like water that anything else and wasn't any fruit as supposed be. Anyway I complaint to the MANAGER and he told me that the sangria was fine and even we left all the Sangria on the glass he still charge us for it! Never more go back there again! Come on after $250 bill he could make up to us since we didn't drink it.…

Don't let Mallorca ruin you New Years eve. After arriving promptly for an 8 o'clock reservation, my date and I waited over an hour for our table for two. No problem, we had eaten here once before and it is well worth the wait. Upon ordering the broiled sirloin steak, I asked the server if it would include the del monaco and the filet. He assured us it would. When our food came, the filet (which is about 1/3 of the steak) had been cut off. After a few tries, we were able to get our servers attention. Hesitantly, he agreed to have our final bill adjusted. Call me stingy, but we were comped $6. I was then met by a far from courteous manager. He explained to me the steak had been served that way for a decade. I replied, "We ate the same thing here 1 month ago, and it was NOT served this way." We were comped a few more dollars by a manager with no regard for customer service. We felt the overall service, on New Years Eve, was very disappointing and management was quite rude. As a downtown resident for over 3 years, I intend on giving Mallorca no future business. This establishment did not make an effort to please patrons who chose to spend their new year at Mallorca. FYI, they do NOT take Discover.…