11/10/08

Not good traditional Irish food as they say

by Extra1

"We visited on 11/9/08. They did not open the doors until 1pm, even though their website states 12:30 on Sundays. We were seated immediatedly and the waitress was nice. However, the food was not good. There was a bone in my Irish stew, the shepherds pie and chicken cottage pie were more like baby food - with tiny bits of meat and veggies not even enough to consider it hearty and smothered in a sour tasting gravy and cheese - topped with a line of potatoes that are an insult to real colcannon. Irish food is supposed to be hearty. Honestly, I have had canned food that tasted better.

They had Irish Boxty listed, but there was no meat...I have never seen on a menu Irish Boxty not offered with corned beed, roast beef or sausage.

Then, coming back from the restroom, I slipped on some food and fell. Although they asked if I was alright - I told him my knee hurt, but that is where it ended...no real concern, they did not ask if there was anything they could do, nor that they were sorry in any way - and the proof was on the knee of my jeans (looked like a piece of potato.) We'll never go back..not an traditional Irish pub at all (we've eaten at many) and we feel that they do not really care about their customers enough to want them to return. Sad."

• Pros: Interior was attractive, waitress was very pleasant
• Cons: food, manager's concern for customer's safety

10/20/06

THEY BITE!!

by drewjb

I lived directly above Flannery's Pub for 3 years (2002-2005) in downtown Cleveland and occasionally would order takeout or visit for a beer and listen to a visiting band. The atmosphere was very comfortable, not too loud, good food, friendly staff, with lots of "real" Irish people frequenting the place. St. Patricks day was always a hugh event here, worthy of making the news and often did. I used to love their hamburgers, especially their "Black and Blue Burger". I am a polite, shy guy, in my 30's and began to feel comfortable and welcome and recognized by the staff here. Once a week I would order something for me to pick up and bring upstairs to my apartment. One day when I called to order the answer was NO! I was told they were "too busy" to fill my order. I dont' think I had ever been told that by a restaurant before! I asked to speak to the manager and was again told NO they were not filling my order. This bizarre response was a mystery to me and I proceeded to explain I was a loyal customer who lived above them, did not need a table, who always picked up my orders and left tips! They proceeded to hang up on me!! I assure you this was not due to anything I had done or how I had behaved on the phone, it was just very rude and speaks volumes about their true "friendly neighborhood bar" persona. One last thing I forgot to mention....I was durn hungry!!!

09/13/05

User review by brit1

by brit1

This is another "American Irish" bar. This does not resemble a traditional Irish pub, and the food isn't authentic either, for example: Shepherd's Pie is made with ground lamb not beef. And since when has Chicken Marsala been a traditional Irish dish? I opted for the fish and chips, and was disappointed with the quality of the fish and the over-cooked FRIES, not chips. Husband's reuben was "just ok." The service was good and the place had a nice atmosphere. Extensive beer list too.

• Pros: Beer list, Nice atmosphere, Location
• Cons: Average food