Studio Blazon

07/11/09

Julie Sheak has relocated to PJ's Day Spa

by sheilajuke at Citysearch

Hi, I am now working in Fairview Park on 20400 Lorain Rd. at PJ's Day Spa, corner of 204th St.

It's lovely and spacious, and my days are Tuesdays thru Saturdays!

Hope to see you for a pedicure, manicure or any waxing!

03/20/09

One Great Hair Salon!

by doodah at Citysearch

You know you have the perfect haircut when total strangers come up to you and say "I Love Your Haircut", or "Great Haircut". These comments, of course make me feel wonderful, but I owe the compliments to Melanie, my hair stylist for the past 18 years. Her endless patience in accommodating my many requests to duplicate a hairstyle that I've seen in a magazine amazes me! She truly cares about each of her clients, and in turn, has many people that care about her.

She also is a magician when it comes to hair color. Prior to meeting Mel, I tried out many salons and ended up with varying shades of purple, platinum and horrible highlight colors that usually resulted with many tears all the way home. FINALLY, a friend recommended a salon in Rocky River -- I was so excited to think that my worries were over. However, I was again disappointed! The owner (my friend's stylist) cut and colored my hair -- it was a total disaster, and again, I sobbed all the way home. It was only by a stroke of luck that the owner was ill for my next appointment, so I asked if I could possibly have Mel cut my hair. I had watched her cut and color other clients while I was getting another horrible cut by the owner, and I couldn't help but notice the care she took with each person. I was delighted with the results, and, I've been a devoted fan ever since.

In addition to my haircuts and color services, I've recently treated myself to manicures and pedicures, and I must share my thoughts about Eve, my manicurist. She takes great care and pride in performing her job, and always makes me feel at ease -- no matter what condition my hands or feet may look like -- usually not a very pretty sight!

The other staff members of Studio Blazon are all very friendly and make each and every client feel special. I always look forward to each appointment knowing I will have a very relaxing and enjoyable experience!

• Pros: Best haircuts, manicure/pedicures/customer service
• Cons: Could use more hair products on display

12/21/07

Incompetent staff

by sara12miller at Citysearch

Here's if you want the same "professional" look that Studio Blazon provides - buy an "at home coloring" - If you want to look good, go somewhere else.

Recently I was complaining on how expensive my hair salon had gotten, so my work colleague suggested that I try her stylist at Studio Blazon. I brought several photos with me to show the stylist none of which were drastic changes to what I already had in regards to color. On this particular day, the stylist had overbooked herself and was not paying attention to me while I had the color in my hair. I know that with the holidays everyone is busy, but good customer service requires that each individual receives proper attention, especially when color is involved. Needless to say, when the time did come to to wash the color out it was horrible (and it was falling out!) but I thought I would "sleep on" it. Knowing that most salons care about customer satisfaction that I could call the next day if I still was not happy. Well this is not the philosophy at Studio Blazon, after calling several times I was able to come in for a "correction" but they charged me to fix it.

In the end, I still had to pay my normal salon to have them do a full-color correction service...all this to save a few bucks. Never again. I would rather pay more to a company that stands for customer satisfaction and pay more for competent staff.

• Pros: Candy and good magazines
• Cons: Incompetent Staff, poor customer service