1443 Som Center Rd, Cleveland, OH | Directions 4412441.521232 -81.438717
Mon - Sat, 8:30am - 6pm
Neighborhoods: Mayfield Heights
Amazing service!! I live 2,000 miles away. My daughter arrived in the Cleveland area a few days ago, for school, and needed twin bed rails. I emailed a number of stores in the area, and within minutes received a response from Dan Geller, the owner of Fish Furniture. He said he had what I needed, just a few dollars, and if my daughter came in, he would show her how to set it up. He said he and his wife were going to dinner that evening near the area where my daughter's apartment was located, and if I wanted, he and his wife would personally deliver the bed frame to her apartment. But my daughter went in, he showed her how to set it up, helped her load it into her little car, then showed her a map of the area and where she could find the other things she needed. She called me and was totally amazed at his kindness, and the kindness of his staff. Then, the truly wonderful part---she got to her apartment and locked her keys in her car. Dan was the only person I "knew" in Cleveland, and so I called him, and he told me exactly who to call and what to do. For an anxious father 2,000 miles away, how can I say "thank you" enough to a businessman who would do so much to assist on the basis of such a tiny sale. I wish I could publish this to the whole Cleveland area. People ought to be standing in line to patronize a business with such good people. Thank you Dan Geller and all the folks at Fish Furniture! /ss/ Robert M
Exceptional Service!!! We purchased a lift chair for my mom on a Saturday and realized by Sunday that we really couldn't wait until the scheduled delivery on Thursday. I called the store to request an earlier delivery and Dan Gellar, the owner, got on the phone to ask me when I needed it and to personally make sure it was delivered sooner. And sure enough, it showed up the exact time he said it would. We've purchased furniture from Fish Furniture for many years and will hopefully be purchasing from them for many more to come!
There is not one negative comment I can make about Dan and his company. The level of service, the quality of their products and even the delivery staff are just tremendous. Over the years, I have purchased couches and tables for my family room, my entire dining room set up as well as two bedroom sets from Fish. In fact, just today I had a brand new Tempurpedic mattress delivered to my house and I could not be happier. We all know that we can purchase the same products from many stores around, but what the other stores are missing is the customer service. I wouldn't shop from anyone else!
I got my daughters bedroom set delivered today. She absolutely loves it! The Stanley quality was the best I have seen, and Fish gave us a great price! The delivery people were very professional, they even changed the crib I bought at Fish three years ago into the full size bed, just incredible service! I would highly recommend Fish and any of their professional staff!!!!
I bought a flexsteel recliner from Fish furniture seven years ago. I live in this thing, and unfortunately it broke during super bowl sunday :( Wife was happy, I wasn't... I called the team over at Fish and even though the warranty was up , they still sent out their service man Bob and he found a problem with the mechanism. He ordered the new part, came out and replaced it, then told me that I owed NOTHING! This kind of service needs to be raved about and I can't thank Fish enough. Definitely buying from again!!!
Terrific place – My husband and I have purchased bedroom sets, sofas, & desks from Fish. We have always been pleased. Our newest purchase, a Best sofa/loveseat arrived even earlier than anticipated. The comfort is terrific, the color and style are incredible. Dan assured us that this furniture was quality and would wear well with our family of 7. We really trust him and he has never let us down. We have purchased furniture from Fish for over 26 years. Never a regret.
Solid Product and Responsive to Customer – I recently purchased a FlexSteel couch/ottoman that turned out great. The piece was delivered on time (even early by 1 week) and his workers were professional and courteous. I would not hesitate buying from Fish again like I have in the past.
A very satisfied repeat customer.
The Worst – All this company cares about is making a sale. They NEVER follow through with warranty or follow up. It's always 'the manufactures problem'. Very poor service and just another business taking advantage of the people of NE Ohio - Dan Geller should be ashamed of his staff and ethics!
Peevish Lemons – Purchased two top-of-line (Durham and Cresent ) bedroom sets. The cherry wood Chateau Fontaine Collection set arrived with a horrible smell coming from the double dresser drawers. Owner said it was the smell of glue...months past have not been able to get uric acid smell out of the drawers. Second set, the Visual Index Moderne, after three months, the paint began to chip, peel, and change colors around the seams of my wrap king head and foot boards and my breakfront dresser...No bargain at 86 hundred cash with 6-8 week delivery time.
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