Gms Management

Chiming In.... I've lived at a GMS Management property for 1 year. My lease was up this month and when I called the office to let them know I wouldn't be re-newing, they asked what they could do to keep me as a tenant. I suggested lowering my rent, and the office manager said she'd call the main office to see what she could do. After calling the office manager back several times over 3 weeks, I was unable to get a straight answer as to whether or not my rent would be lowered. After many phone calls, I decided to stop into the office. The office manager told me straight out that no, my rent wouldn't be lowered. And since my lease was up in 5 days and I hadn't found another apartment, why don't I just go ahead and sign a new lease? Very clever, GMS. Thanks for backing me into a lease I didn't want to be in by stringing me along. And of course, my rent was raised by $15 as soon as the new lease was signed.

My other bad experience (besides the horribly snide and condescending girls who work in the office) happened a week after I moved in. I'm divorced and have a hyphenated last name. The office put only part of my last name on my mailbox and I wasn't getting all of my mail. So I added the second part of my last name to the label on a Friday and went out of town that weekend. I came home Sunday night to a snotty email saying I wasn't allowed to have anyone else living in my apartment without their permission and to call them as soon as possible. Wait...WHAT? I called them the next morning and asked if there was anywhere in my lease that said I wasn't able to have a hyphenated last name. I didn't get an apology for their rudeness just a "Oh, well you should have told us. We would have made you a new mailbox label". God, you people are ridiculous. If you EVER think about living at a GMS Management property, run away in the opposite direction. I really hope someone who cares at that company sees these reviews and tries to make some changes.…

RUN AWAY. I normally don't ever do this but i feel everybody should hear this. GMS Management is the most poorly ran company I have ever encountered. I am a tenant of one of their apt buildings and have had nothing but issues. I have had a plugged sink for weeks and had to repair it myself and found a knife in there from a prior tenant. I had the hot water tank fail after 2 months of living there and was charged 100 $ fee to have it installed and was not reimbursed for the charge. the refrigerator failed after 4 months and I lost 200 in food and it took 5 days to replace. Again i hate doing this but i am so upset about the plain disregard for other people they showed that i want everybody to be warned…

THE WORST COMPANY!!. I dealt with this co. 5 yrs. ago. when i moved from my apartment, I was assessed with bogus charges. I disputed the charges and was told by Lisa Crislip that they would be taken care of. Fast forward 5 yrs. I'm now being harrassed by the Powers Friedman LInn law firm. I left my apartment in immaculate condition. I was told by former employees of this co. that it's commonplace to assess bogus charges to get extra money out of tenants. I take my credit very seriously. To have these liars harrassing me and threatening me should be against the law. DO NOT RENT FROM THIS COMPANY!!!!!!! 0 stars…

HORRIBLE COMPANY. I never write reviews but people have to know. This is the worst company I've ever had to deal with. My boyfriend and I were planning to move into Bay Club apartments. I was told the suite we were given did not need new carpet. When I was shown the apartment we'd be moving into, there were orange, yellow and green stains all over the carpet. Also, the extra bedroom smelled like cat urine. When I told the receptionist this (whom I call a receptionist because a real landlord would have the authority to replace carpet), She and the maintenance guy agreed it smelled and needed replaced. I was given the option to have the carpet cleaned again, or to have it replaced. I asked to have it replaced, as cat urine is not something that can simply be cleaned out. A few days later, after waiting on Lisa Crislip to respond to this request, it was decided the carpet would not be replaced, even after I was given that option. Instead they would clean it. The cleaners did not get the stains out. After I told the Bay Club receptionist this, it took another 3-4 days for Lisa Crislip to respond, who STILL would not replace the carpet. Another carpet cleaning company was brought in to dye the stains. Which they did not do. Again, it took Lisa Crislip days to respond to the problem. They tried cleaning it 3 times in all, unsuccessfully, and the apartment still wreaked of cat urine. Lisa Crislip never answers the phone, never returns phone calls, and this was an ongoing problem that was drawn out for 3 weeks. Ultimately, I was told I can live in cat urine and nasty stains, or break the lease. I couldn't believe it had come to this. What business would just walk away from a 12 month lease instead of replacing carpet which would be paid back in 2 months rent? I was told I would receive a full refund, which I still have not. I never actually moved in because of the gross carpet, and they stole nearly $1200 from me. I already have a lawyer involved and still cannot get a hold of the supervisor LIsa Crislip. She clearly is ignoring my many many phone calls, because once when my boyfriend called, she decided to answer the phone. I have since moved to a different apartment, have filed a complaint with the BBB, and am working with a lawyer to get my money back. DO NOT RENT FROM GMS MANAGEMENT!!!! YOU WILL REGRET IT!!!! If I had the option on this forum, I would not have given them even one star.…