8383 Brookpark Rd, Cleveland, OH | Directions 4412941.418524 -81.743453
Mon., Thu. 9am - 9pm;Tue. - Wed., Fri. 9am - 6pm;Sat. 9am - 5pm;Sun. CLOSED
Great experience – I went to Bob Gillingham just to take a look at the new 2012 Focus. The salesman let me drive one and didn't force me to talk about payment or try to push me into a sale. He asked me alot of questions about my vehicle preferences, and only made suggestions as to what he felt would be the best options for me. I am a single woman, and I can tell you, the majority of my car dealership experiences have not been pleasant, except for this one. I have not decided to purchase yet, but if I do, I will be doing so at Bob Gillingham. Very polite and courteous. Honest about the types of vehicles and costs.
Best Ford Customer Service in Cleveland Ohio – I really liked all the knowledgeable sales people, and they are not too pushy about trying to sell you a car. They ask lots of questions about features you're looking for, ideal monthly payment, purpose for your vehicle. I was very impressed that Bob Gillingham and Rob Gillingham were both available on site for further questions and answers. This is the best service I received from any new or preowned Ford dealership in the Cleveland, Ohio area.
Good Selection and No Pressure Sales – I'm on a tight budget, so when I visited Bob Gillingham Ford online, I was happy to see a great selection of cars under $10,000. I found a couple of Focuses that I really liked, and when I went to the actual dealership to see them in person, I was pleased that they didn't try to pressure me into a sale and were helpful in answering all my questions. I ended up finding a 2003 model that fit my budget, and I'm very happy with it.
Great Experience At This Dealership – The sales associates are very helpful and know everything there is to know about Ford trucks and cars. I asked a million questions and they seem to have great answers for all of them. They genuinely cared that I got the right car for me.
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