Neverending Child
Cleveland, OH 44136
Phone: (440) 572-3002
User Reviews for Neverending Child
07/05/2007 Posted by wthomas1974
I am so glad that I decided to try this store out once again after I heard there where new owners. WOW! They are so friendly and helpful it was so refreshing, I have had some of the worst experiences with the old owner that I was anxious anytime I went in there and only did because it was convenient and a last resort. That is no longer the case, it is an easy and pleasant process to bring things in to sell, they have even told us "Thank you for bringing in the toys!" my son really appreciated that. I was also fortunate enough to sign up for their FREE parents club card that gives me a discount everytime I shop and emails about events. Let me tell you about the kick off event they had, a 20.00 bag sale they gave us 2 bags each and if you could fill them (which I could no problem) then you got to pay just 40.00 for 2 big bags of clothes that could be worth over 200.00! WOW! They really know how to host an event, it was fun and not crazy! Now I watch for new emails frome them on any news about the deals they have going on. I would just love to say THANK YOU THANK YOU!!!!! Our family really appreciates such a nice family taking over this resale shop! Thomas Family
Pros: Great Customer Service and Location
Cons: I wish it was twice as big so I could find even more deals!
04/29/2007 Posted by richandmargie
About 2 months ago, my wife and I became the new owners of this business. I'd like to personally invite the customer who experienced poor customer service last year, prior to our ownership, back to give us a second chance. My wife and I, along with our new staff, all focus primarily on excellent customer service. Please call me (Rich) at the store (440) 572-3002 to arrange for a personal invite, or please stop back without prior notice to test us. If for any reason your experience isnt top notch, I want to hear from you. Thank you in advance.
