14043 Brookpark Rd, Cleveland, OH | Directions 4414241.418417 -81.792568
Mon. - Sun. 24 Hours
Neighborhoods: Brook Park
We recently reserved 2 rooms at this location. Upon arrival, we noticed the lobby smelled and the sofa was stained and gross. We are unfamiliar with the area and we were traveling with children. If we had not arrived at a late hour, we would have looked for another hotel. The entire hotel was smelly and dirty. One of our bathrooms had blood in the toilet. The showers were so gross we didn't use them. The "game room" is actually a dirty room with a washer and dryer. The bathroom door was shredded at the bottom, exposing several layers of paint. The ceiling in the exercise room was rotted and falling in. I don't even think this building should be open.
Do not stay here! It is disgusting. The owners response to our complaint was, in so many words, "we fell short of our goal". Pathetic.
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