Cypress Gardens At Westlake
Cleveland, OH 44145
Phone: (440) 892-9777
User Reviews for Cypress Gardens At Westlake
01/03/2008 Posted by tjones57
A prior review stated that this company is unstable. In truth this facility has been unstable, but its new ownership company has made a "course correction" to change that perception. $3,000,000.00 in rennovations are underway at The Gardens and it is just the beginning! I do not think a company would put that kind of money into it and not want to see improvement over the long haul. They did make some management changes (not all), and did so because the new company wanted to see an improvement on how things were run. I attended a holiday gala in December and was blown away by the service, food, hospitality and wonderful time. I've been back since and they continue to amaze! The Gardens has a great group of people working there and the work is being done. All the residents I talked to there are quite happy and excited with the new life this company has brought. I guess you need to come see for yourself, it is more than you know!
Pros: Fantastic Staff and Homelike feel
Cons: no covered walkway to covered garage
11/15/2007 Posted by tsmith4real
This is a unstable community. It has been sold 4 times in 3 years. They tell people that move in that they are going to renovate and it has never happened. The latest owner just went in a fired everyone of there management staff but the inside sales person. Makes you wonder who he sold out!!!!!!!! I also understand that they are moving Assisted Living residents into the building knowing that they are going to be Independant Living only. What kind of scam are they running in that building. Wehre are they going to move to when they decide to kick them out?
Pros: Nice outdoors areas
Cons: Unstable Business
0 out of 1 people found this review helpful
