18122 Rockside Rd, Bedford, OH | Directions 4414641.519898 -81.491991
A pleasurable experience – My service experience has always been a pleasurable experience
great staff – Svc Consultation-attitude/ greeting/ treatment good. very friendly and accomodating
Valet service was exceptional – I had valet service which is a real necessity based on the number of hours I am required to be at work! The valet service was exceptional.
Treated me with respect and in a professional manner. My service rep even parked the loaner car in front of the dealer show room where I was speaking to a sales rep instead of service area which I had just left!
Matt did an outstanding job in the sales process. I have previously owned Nissan/Infiniti cars, so I knew what I was looking for. I met Matt in the showroom about 6 months prior to my purchase. When I was ready to buy the G-37 I contacted Matt. He is very professional, mature beyond his years, and a real asset to Infiniti of Bedford. Overall, I had an outstanding buying experience.
No "hard sell" tactics – Pat was very professional and responsive to my questions during the sales process. I appreciated the relaxed atmosphere with no "hard sell" tactics.
My next new car in 3 years will be an Infiniti product – The staff provided for a friendly, helpful, comfortable atmosphere. It was pleasant experience that increases the probability my next new car in 3 years will be an Infiniti product.
Service was seamlessly smooth – the service was seamlessly smooth... including the pick up and drop off.
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