08/20/09

Is great food worth poor service?

by DamiantheGreat

Sushi Rock could turn a hater into a lover. Their rolls are unlike anyone else's, but they are not served with a smile. Lucky during the wait (I recommend making reservations), you can have drinks at the bar. They have an extensive sake menu with all kinds of cocktails. My date tried one with TY KU and coconut water.. so good!

• Pros: delicious menu
• Cons: service

09/29/08

One of the best Sushi in Ohio

by cntrlrun

this was the first time we went and it was GREAT! We went late in the evening so it was restaurant/ bar scene which was invigoratting hearing the hustle and bustle of the bar and restaurant. We have always loved sushi and tried a many restaurants and I gotta say Sushi Rock ROCKS. Their portions are so extreme compared to other sushi places its was a good deal in pricing. The sushi menu had alot of variety and the sushi was premium. I would give it two thumbs up! It may be pricy to some but it equal outs w/ the portion size. The service was great. At first when they seated us, it was besides the kitchen which had too much traffic, but asking for another table wasn't a problem. The waitress was very attentive. Next time we're up in Cleveland, Sushi Rock would always be on our agenda.

• Pros: great food
• Cons: too loud music

03/26/08

Amazing!!!

by ClancyGlimp

Me and my husband came here a week ago and we absolutly loved it. You have to love sushi to come here it is a bit expensive.

• Pros: Excellent food
• Cons: High prices

07/18/07

bad service

by winslow100

Good food, TERRIBLE service. THey are so rude go elsewhere if you want to be treated nicely. Too bad the management does not care.

03/25/07

THE PLACE IS RUN LIKE A ZOO

by mary5678

OK, so when we arrived on Thursday nite to dine, we didnt have reservations. The manager, who has a little pug face, I think he was the general manager, acted like we off-ed someone that we didn't have a reservation. Are you kidding me? We finally get sat an hour later. Our server was ok, but some stuff got screwed up on our food order and she called over her boss. We explained to him what we really ordered, and what we recieved, and his response was, "So? Have you ever been here on Tsunami night before?" We said yes. He said,"Then you should know not to expect everything you want." Then he walked away! What an a-hole. Our server kept apologizing for him. But seriously, never again. I feel bad for the people that have to work with him

• Pros: half of sushi
• Cons: poor management

10/06/06

i love it!

by apeship

we come here about once a week, usually on wednesdays, for half-off sushi night, it's always crowded and kinda clastrophobic feeling but it's SO GOOD! recommended!

07/14/06

Poor service

by rcrook

Called to order a gift certificate and was told to call back the next day. Gift certificate took 2 weeks to be mailed thereafter.

06/16/06

Great sushi, great drinks, great music

by karminleah

Sushi Rock is definately my favorite downtown dining sopot. Wednesday nights are a lot of fun, but any day is great. My friends and I frequent both spots (West 6th and Beachwood), but prefer downtown. The sushi is great. I highly recommend the philadelphia roll with salmon, the crab stick salad roll, and the spicy salmon. I have also had their crab cakes which are great. The best martini is the French Grape. Good luck only having one! Above all else though my favorite item there (besides the sushi) is the Arugula salad with fresh berries. Strawberries, blueberries, goat cheese, and some kind of nuts all topped off with amazing strawberry vinagrette dressing. One word: YUM!

The atmosphere is definately busy, but that's what makes it fun. If you want boring go to Bob Evans!!! The servers are mostly good. Every once in a while you will get someone not so great, but the food totally makes up for it. Also if going on a Wednesday night BE PATIENT!!! You can't expect fast sushi when the place is jam packed. Again, I think that it's fabulous because you can have drinks and relax with friends while waiting. Why be in a hurry? The atmosphere rocks!!! Only negative thing I can think of is sitting at the small tables by the restrooms is horrible. Once I was sat there though and asked a manager to move. He moved me within five minutes and was very helpful.

• Pros: great food and drinks, fun atmosphere
• Cons: not the greatest service

06/12/06

RUDE SERVICE, DON'T BOTHER WITH THIS PLACE

by ttt74

I used to be a regular at this restuarant and the new one in beachwood. been there on all various days and used to frequent there wednesday. it's true, it's a great place for people watching but the food gas always been okay. went there recently and ordered the spicy crunch roll. there wasn't any yellowtail in the roll at all. i talked to the waiter, whom sent over the manager...he got upset and said i didn't know how sushi was made. he was very rude and seemed annoyed. the truth is, i've worked in a sushi restuarant before and know how to identify what yellowtail looks like. i walked out of the restuarant and will never go back. they are extremely rude and treat you as though they are doing you a favor. it's not worth the hassel and bad food to come back to this place. you will feel ripped off!

• Pros: people watching
• Cons: extremely rude and terrible service

06/02/06

This glitzy tribute to Pacific Rim cuisine makes patrons forget that a Great Lake is the nearest body of water

by Contributor

In Short
From the moment you open the heavy wooden door, the plum walls, deep red lighting and multi-level dining room instantly transport you to an A-list dining experience. Start with the calamari appetizer , then dive into their vast menu of specialty rolls and fresh sushi. There's an equally impressive array of seafood and beef offerings.

• Pros: chic sushi options