Dahl House Boarding Kennels
Macedonia, OH 44056
Phone: (330) 467-3911
Ratings & Reviews Summary for Dahl House Boarding Kennels
What Users are Saying:
- Pets welcome
- Helpful staff
- Clean
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User Reviews for Dahl House Boarding Kennels
07/14/2008 Posted by vargievarg
I was really nervous boarding my two Min Pins since it was their and my first experience with a kennel. The staff was very understanding and even suggested I bring them in for Doggie Day Care for a few hours for free so they could get used to the surroundings before they were left there for 5 days. They even washed one of the dog beds for me since one of the dogs had an accident before we got there. During their 5 day stay I called to see how they were doing and was given a friendly yet honest report. It was conforting to know they were willing to give me all the details and not just say, "They're fine." When I picked up my dogs they were clean, healthy and actually more well behaved then when I left them. I will definitely be using their services again and recommend them to everyone.
Pros: Friendly staff
Cons: Location and Price
01/09/2008 Posted by hairmajesty
Our dog has never been happier while staying at the Dahl House. We highly recommend them to many of our friends and neighbors. We always have her bathed on the last day and her nails trimmed. We have used them for 4 years. Its also nice to know they have a vet right there if one is needed. We have used others in the area and will stay with the Dahl House from now on. Their customer service is outstanding.
Pros: Amazing care, cleanliness and great customer service.
Cons: no cons, all pros at the Dahl House
09/20/2007 Posted by jlevine1961
Nice large individual kennels. My dog loves it. A little pricy, but worth it. Healthy environment, dogs always returned clean.
03/09/2007 Posted by cmdunn71799
I looked at so many different boarding kennels and was very unimpressed until I came across Dahl House. I showed up unexpected and was greeted with great customer service. They gave me a complete tour of the place and everything was clean, the dogs were all excited and the staff was very helpful and friendly. I board my dog there twice a year and not once have I ever had a problem. My dog actually drags me in the place once we get there. I recommend this place to all dog/cat owners. I also like the fact that the Vet's office is on the property. Great people, clean environment and happy dogs. What else could you ask for!!
Pros: Friendly, Affordable, Cleanliness
Cons: None
01/19/2007 Posted by dbinks1019
Our 2 dogs had a great time at the Dahl House! They both came home clean and happy. Management suggests that dogs have a bath on their last day, as a matter of fact, they don't charge for the last day, just the bath. We even had one of our dogs groomed, and they did a great job!!
11/28/2006 Posted by mlevine142
Our 2 dogs reeked of urine when we picked them up after boarding them over Thanksgiving. They were wet and we had to take them immediately to the groomer's. The Dahl House refused to admit any responsibility for the dogs being drenched and smelling like they did. I would never recommend this kennel to anyone. We have boarded our dogs in many different kennels and NEVER have they been released to us in condition like this.
Pros: none that I can think of
Cons: Awful customer service; dogs released to us wet with urine; no reasonable resolve offered from Dahl House
