Marengo Luxury Spa (Hyatt Regency at The Arcade, Downtown Cleveland)
401 Euclid Ave, Ste 135
Cleveland, OH 44114
Phone: (216) 621-4600
Cleveland, OH 44114
Phone: (216) 621-4600
Avoid this spa
05/12/2008 Posted by citygirl199999
Went for a couples massage and very unhappy. Took us 30 mins late, no one greeted us, we just sat on a couch. No refreshments offered. One small changing room for males and females so only one person can get ready at a time. The massage therapists talked to each other during our massages, so it was not very relaxing. When I called to complain, Monique had no follow through and no apology was offered. Not recommended
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